Refund Policy – Graphicarc

Last Updated: October 2025

At Graphicarc, we care deeply about customer satisfaction both for our students and our design service clients.
This Refund Policy explains how refunds are handled for all our courses and creative services offered through https://www.graphicarc.in.

1. Course Enrollment Refunds

Our courses (Graphic Design, UI/UX, Video Editing, Digital Marketing, Canva) are available both online and offline.

  • Once you have enrolled and course access or materials have been provided, no refund will be issued.

  • Refunds are only applicable before course commencement, and only in special situations (e.g., scheduling conflicts or duplicate payments).

  • If classes are rescheduled or delayed by Graphicarc, we offer adjusted class timing or credit transfer, not cash refunds.

  • Students who fail to attend live or recorded sessions are not eligible for refunds.

💡 Tip: Please confirm your availability and course interest before making payment.

2. Design Services Refunds

Graphicarc offers various professional design services, including:

  • Logo Design

  • Brand Style Guide

  • Social Media & Marketing Design

  • Business Cards, Posters & Visual Identity Packages

Refunds for design projects follow these rules:

  • Full payment is required before project initiation.

  • Once design work begins, no refunds are available.

  • In case of duplicate payments or technical errors, full refunds will be processed after verification.

  • If Graphicarc cancels or fails to deliver within agreed time (without valid reason), a partial or full refund may be offered.

🎯 Our team ensures you receive multiple design revisions and professional support to guarantee your satisfaction.

3. How Refunds Are Processed

  • Approved refunds are credited via original payment method (UPI, bank transfer, PayPal, etc.).

  • Refunds are processed within 7–10 business days after confirmation.

  • You will receive an email notification once your refund is initiated.

4. Non-Refundable Items

  • Any completed project files, downloadable resources, or digital course materials

  • Customized logo, brand, or client-specific design files

  • Promotional or discounted service purchases

5. Need Help?

We’re here to assist you!
If you believe your case qualifies for a refund, please contact our support team with your order details:

📧 service@graphicarc.in
📞 +91 97142 02562
📍 Graphicarc, 229, 2nd Floor, Applewood City Mall, Madhuram, Vanthli Road, Junagadh – 362001, Gujarat, India

Our Commitment

At Graphicarc, we aim to deliver 100% satisfaction through creative quality, honest communication, and transparent policies.
Our refund process is designed to be fair while maintaining the integrity of our time, resources, and creative effort.